Frequently Asked Questions
How to open a current account?
You can open an account by contacting our Bank's branches or filing an application through the official website jysanbank.kz stating all the requisite data. Our manager will get in touch with you shortly to consult you and to arrange a further visit.
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Размер комиссии за снятие наличных денег в отделении банка?
По предварительной заявке0,25%, минимум 250 тг
В день заявки могут снять только ИП 
до 1 000 000 тенге включительно0,40%, минимум 450 тг
от 1 000 001 тг до 3 000 000 тг0,35%
свыше 3 000 000 тг0,30%
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How to obtain a loan?
You may visit a branch of our Bank located in your city or submit an application through our website to receive consultations.
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What is the period during which the recipient may come to receive the money transferred through the Western Union system?

Within 90 days. 
 

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What can be purchased through JMart?

You can purchase foodstuffs, electronics, household appliances, smartphones, household supplies, musical instruments and many other items through JMart.

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How long does it take to open an account with the Bank?
It takes an hour minimum, one day maximum.
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Can I submit a loan application online?

Yes, through the official web-site, Jysanbank.kz, see Business Loans tab.

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I have a loan. May I get another loan to purchase?

After the on credit/on installment options are available on JMart, you will be able to submit an online application for purchasing a product on credit or on installment even if you have a current loan. The decision is to be made on a case-by-case and depends on your credit score and solvency.

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How to obtain a current account statement?

The current account statement may be requested from your bank branch or generated in the Internet Banking System.

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Where can I obtain the information of the topping up of or withdrawals from the account?

The information of the current account balance is available in the Internet Banking System, can be requested from the manager of your branch or from the Call Center, if you can provide the memorable word. 

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An error has occurred
For technical reasons, your application can not be accepted at this time, repeat the attempt later.
The application is accepted
Thank you, your application is accepted. Our manager will contact you very soon