Frequently Asked Questions
Bank guarantees
Is it possible to obtain a bank guarantee from your Bank?
Yes, a bank guarantee can be obtained from the Subsidiary or any branch of the Bank.
Thanks for the feedback
Answer was useful
Which types of the guarantees do you grant?
Unsecured bid bonds (to participate in a tender /bidding), payment guarantees (with regards to the discharge of contractual liabilities, advance repayment).
Thanks for the feedback
Answer was useful
In which currencies is it possible to open a bank guarantee?
It is possible to obtain a bank guarantee in Tenge, US dollars, Eur, and Russian Rubles.
Thanks for the feedback
Answer was useful
How long does it take to issue a bank guarantee?
The time required to issue a bank guarantee depends on its type. It takes minimum 1 hour.
Thanks for the feedback
Answer was useful
What is the bank guarantee fee?
The fee depends on the bank guarantee chosen. The minimum fee is 5,000 Tenge.
Thanks for the feedback
Answer was useful
Is it possible to receive an unsecured guarantee?

Yes, without any collateral security, you can receive an unsecured bid bond. 

Thanks for the feedback
Answer was useful
How to verify a bank guarantee?

To verify a bank guarantee go here

Thanks for the feedback
Answer was useful
What documents are required to verify a bank guarantee?

To verify a bank guarantee, you will require the guarantee number and the beneficiary's BIN.

Thanks for the feedback
Answer was useful
May any third party verify a guarantee?

Yes, if the guarantee number and the beneficiary's BIN are available to the third person.

Thanks for the feedback
Answer was useful
An error has occurred
For technical reasons, your application can not be accepted at this time, repeat the attempt later.
The application is accepted
Thank you, your application is accepted. Our manager will contact you very soon