Frequently Asked Questions
Tariffs
Размер комиссии за снятие наличных денег в отделении банка?
По предварительной заявке0,25%, минимум 250 тг
В день заявки могут снять только ИП 
до 1 000 000 тенге включительно0,40%, минимум 450 тг
от 1 000 001 тг до 3 000 000 тг0,35%
свыше 3 000 000 тг0,30%
Thanks for the feedback
Answer was useful
What is the fee for cash depositing to the account /topping up the account?
0.20% of the amount, minimum 500 Tenge
Thanks for the feedback
Answer was useful
What is the fee for the reissue of an electronic key for the Internet Banking System by the client's initiative?
4,000 Tenge
Thanks for the feedback
Answer was useful
What is the fee for the reissue of an electronic key for the Internet Banking System after it is expired?
No fee.
Thanks for the feedback
Answer was useful
What is the fee for closing of a current account according to the client's request?
5,000 Tenge per account
Thanks for the feedback
Answer was useful
Размер комиссии за открытие первого текущего счета?
Для юридических лиц, филиалов и представительств юридических лиц3 000 тг
Для ИП, КХ, адвокатов, частных нотариусов, частных судебных исполнителей и профессиональных медиаторов2 000 тг
Thanks for the feedback
Answer was useful
What is the fee for opening of additional current accounts?
1,000 Tenge
Thanks for the feedback
Answer was useful
What is the fee for the installation of the Internet Banking System with the view of remote maintenance of the client's current account by the Bank?
5,000 Tenge at the time of the IBS installation
Thanks for the feedback
Answer was useful
What is the subscriber fee for using of the Internet Banking System?
1,500 Tenge/month
Thanks for the feedback
Answer was useful
What is the maximum amount that may be withdrawn from a legal entity's account on a daily basis?

If a daily amount to be withdrawn from the account exceeds 10,000,000 Tenge, the Bank shall request the supporting documents.
In addition, there are monthly cash withdrawal limits established for legal entities by the National Bank of the RoK:

  1. 20,000,000 (twenty million) Tenge – if the legal entity is a small business;
  2. 120,000,000 (one hundred twenty million) Tenge – if the legal entity is a medium-sized enterprise;
  3. 150,000,000 (one hundred fifty million) Tenge – if the legal entity is a large business.
Thanks for the feedback
Answer was useful
An error has occurred
For technical reasons, your application can not be accepted at this time, repeat the attempt later.
The application is accepted
Thank you, your application is accepted. Our manager will contact you very soon