Frequently Asked Questions
Jysan Business Mobile application
What is the price for connection to Jysan Business Mobile application?

Connection to Jysan Business Mobile application - 0 tenge

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Is there a monthly commission fee for Jysan Business Mobile application?

Subscription fee for use of Jysan Business Mobile application - 0 tenge

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Is it possible to pay for the taxes in Jysan Business?

Yes, for this purpose it is necessary to select a template of tax in Jysan Business

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Is it possible to pay for a pension payment in Jysan Business?

For this purpose it is necessary to select a template of pension payments in  Jysan Business (similar to CSHI, soc. and salary)

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Is it possible to pay for a pension payment for one employee with different periods?

Yes, it is possible in a template of a pension payment with press on a button "add the period"

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What should I do to login Jysan Business if I had forgotten a password?

If you have forgotten a password so it is possible to restore with the use of a button "forgot a password" 

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Is it possible to apply to any branch in order to sign the Contract Jysan Business?

No, the client has to apply to the Bank's branch wherein the client's account was opened 

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Is it possible to receive the details and account number using Jysan Business?

Yes, it is possible, for this purpose, it is necessary to go to an account in a tab  "details"

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Is it possible to make a transfer between own accounts in Jysan Business Mobile application?

Yes, for this purpose, it is necessary to select "Transfer between own accounts" in Jysan Business Mobile application 

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Is it possible to repeat a payment?

Yes, for this purpose, please, select a previously sent payment by you and click on a button "Repeat a payment"

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What does payment status "In processing by the Bank" mean?

This status means that payment is being processed with the Bank's system for further execution 

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What does payment status "submitted to the bank-beneficiary" mean?

This status means that the Bank received the payment for further it's processing 

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What does payment status "Sent to the bank -beneficiary" mean?

This status means that the payment was successfully processed by the system resent to the bank of a recipient  

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What does payment status "Signature are required" mean?

This status means that the payment is created, but is not signed, the client has to sign and send it for further execution of the payment 

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