Frequently Asked Questions
Skorokhod
How to make a Skorokhod intrabank transfer?

A Skorokhod intrabank transfer may be made at a branch of the Bank.

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What currencies are supported by the Skorokhod intrabank money transfer system?

Money may be transferred via the Skorokhod intrabank system only in the national currency, Tenge.

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When will the money be received if sent via Skorokhod intrabank transfer?

It takes 15-30 minutes or longer to receive a Skorokhod intrabank transfer.

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What is the maximum amount that can be transferred via Skorokhod intrabank transfer?

The amount of a Skorokhod intrabank transfer is not limited. However, if one of the involved parties is a nonresident, the amount transferred in Tenge shall not exceed the equivalent of 10,000.00 US dollars.

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Who shall pay the fees for a Skorokhod intrabank transfer - the sender or the recipient?

It is only the sender who shall pay the Skorokhod intrabank transfer fee.

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How long shall the money transferred via Skorokhod intrabank transfer, but unclaimed, be stored in the system?

The money transferred via Skorokhod intrabank transfer shall be stored in the system for 13 days.

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If the client makes an error in the recipient's data when sending a money transfer via Skorokhod intrabank transfer, what should be done?

If an error is made when sending a money transfer via Skorokhod intrabank transfer, it is necessary to contact the branch the money transfer has been sent from.

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May any third person acting on the basis of a power of attorney receive an amount transferred via the Skorokhod intrabank transfer ?

No Skorokhod intrabank transfer transactions may be executed on the basis of any power of attorney.

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If the sender makes a Skorokhod intrabank transfer in a certain currency, will the recipient be able to receive it in another one?

The Skorokhod intrabank transfers shall be made solely in Tenge 
 

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Is it allowed to transfer money via Skorokhod intrabank transfer to legal entities? Or to receive the money sent by legal entities through Skorokhod?

The Skorokhod intrabank transfers may be made solely between individuals.

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Is it possible to cancel any money transfer that has already been executed via Skorokhod intrabank transfer?

It is possible, unless the transferred money has been issued to the recipient.

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