Online Banking
Client Business
Holiday Schedule of the Branches

Dear clients, 

During the holidays, on January 1 to 4 and January 7, 2021, the following branches of the Bank will operate:

January 1, 2021*

1

Capital City SubsidiaryBSC #108 "Khan Shatyr"37, Turan St., Nur-SultanFor individuals from 01.00 p.m. to 06.00 p.m.;
Cash desk from 01.00 p.m. to 11.00 p.m.;
without lunch break

2

BSC #126 "Seifullina"47, Seifullin St., Nur-SultanCash desk from 10.00 a.m. to 07.00 p.m.;
without lunch break

3

BSC #254 "MEGA Silk Way"62, Kabanbay Batyr Ave., Nur-SultanFor individuals from 03.00 p.m. to 06.00 p.m.;
Cash desk from 03.00 p.m. to 08.00 p.m.;
without lunch break

4

Almaty SubsidiaryBSC #131247A, Rozybakiyev St., AlmatyFor individuals from 03.00 p.m. to 10.00 p.m.; 
without lunch break

5

BSC #214127, Makatayev St., AlmatyFor individuals from 03.00 p.m. to 10.00 p.m.;
without lunch break

January 2, 2021*

1

Capital City SubsidiaryBSC #108 "Khan Shatyr"37, Turan St., Nur-SultanCash desk from 10.00 a.m. to 08.00 p.m.;
without lunch break

2

BSC #126 "Seifullina"47, Seifullin St., Nur-SultanCash desk from 10.00 a.m. to 07.00 p.m.;
without lunch break

3

BSC #254 "MEGA Silk Way"62, Kabanbay Batyr Ave., Nur-SultanFor individuals from 10.00 a.m. to 06.00 p.m.;
Cash desk from 10.00 a.m. to 08.00 p.m.;
without lunch break

4

BSC #223 "Rakhmet"15, N. Tlendiyev Ave., Nur-SultanCash desk from 10.00 a.m. to 07.00 p.m.;
without lunch break

5

Almaty SubsidiaryBSC #131247A, Rozybakiyev St., AlmatyFor individuals from 10.00 a.m. to 10.00 p.m.;
without lunch break

6

BSC #214127, Makatayev St., AlmatyFor individuals from 10.00 a.m. to 10.00 p.m.;
without lunch break

January 3, 2021*

1

Almaty SubsidiaryBSC #146505, Raiymbek Ave., AlmatyCash desk from 09.00 a.m. to 06.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

2

CDS #204140, Al Farabi Ave., Almaty (Lexus showroom)Cash desk from 10.00 a.m. to 07.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

3

BSC #25371D, Ainabulak microdistrict, AlmatyCash desk from 09.00 a.m. to 08.00 p.m.;
Customer service area from 10.00 a.m. to 07.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

4

BSC #131247A, Rozybakiyev St., AlmatyFor individuals from 10.00 a.m. to 10.00 p.m.; 
without lunch break

5

BSC #214127, Makatayev St., AlmatyFor individuals from 10.00 a.m. to 10.00 p.m.; 
without lunch break

6

Atyrau SubsidiaryCDS #25594, Abilkhair Khan Ave., AtyrauCash desk from 10.00 a.m. to 07.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

January 4, 2021*

1

Almaty SubsidiaryBSC #146505, Raiymbek Ave., AlmatyCash desk from 09.00 a.m. to 06.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

2

CDS #204140, Al Farabi Ave., Almaty (Lexus showroom)Cash desk from 10.00 a.m. to 07.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

3

BSC #25371D, Ainabulak microdistrict, AlmatyCash desk from 09.00 a.m. to 08.00 p.m.;
Customer service area from 10.00 a.m. to 07.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

4

BSC #12723, Mamyr 3 microdistrict, AlmatyFor individuals from 10.00 a.m. to 04.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

5

BSC #161111/10, Abay Ave., Almaty For individuals from 10.00 a.m. to 04.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

6

BSC #16718A, Sholokhov St., Almaty For individuals from 10.00 a.m. to 04.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

7

BSC #131247A, Rozybakiyev St., AlmatyFor individuals from 10.00 a.m. to 10.00 p.m.; 
without lunch break

8

BSC #214127, Makatayev St., AlmatyFor individuals from 10.00 a.m. to 10.00 p.m.; 
without lunch break

9

Aktyubinsk SubsidiaryBSC #19955-7, Akhtanov St., Aktobe (opposite to the Ortalyk Bazar)For individuals from 09.00 a.m. to 02.00 p.m.;
without lunch break

10

BSC #210Suite 2, Bldg 38, Block A,  Garden Residence RC, microdistrict 12, AktobeFor individuals from 09.00 a.m. to 02.00 p.m.;
without lunch break

11

Capital City SubsidiaryHeadquartersIP 1, Bldg 5A, Saraishik St., Nur-SultanFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

12

BSC #3 "Republic"Office 117, IP 7, Bldg 21, Floor 1, Republic Ave., Nur-SultanFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

13

BSC #162 "Beibitshilik"43, Beibitshilik St., Nur-SultanFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

14

BSC #222 "Tauyelsizdik"32, Tauyelsizdik Ave., Nur-Sultan For individuals from 10.00 a.m. to 02.00 p.m.;
Cash desk from 09.00 a.m. to 08.00 p.m.;
without lunch break

15

BSC #240 "Baiterek"Suite 35, Bldg 12, Dostyk St., Nur-Sultan For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

16

BSC #13 "Yesei"25, Sembinov St., Nur-Sultan For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

17

BSC #22 "Astykzhan-1"31, Akzhol St., Nur-SultanFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

18

BSC #88 "Meruyert"12, B. Momyshuly Ave., Floors 1 & 2, Nur-SultanFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

19

BSC #86 "Barayeva"Suite 1, Bldg 5, Floor 1, Barayev St., Almaty District, Nur-Sultan For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

20

BSC #213 "Tabys"29, Zhenis Ave., Nur-Sultan For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

21

BSC #201 "Saryarka"IP 1, Bldg 8, Saryarka Ave., Nur-Sultan For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

22

BSC #231 "Ulytau"Suites 3 & 2, Bldg 7А, Akmeshit St., Nur-SultanFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

23

BSC #108 "Khan Shatyr"37, Turan St., Nur-SultanFor individuals from 10.00 a.m. to 06.00 p.m.;
Cash desk from 10.00 a.m. to 11.00 p.m.;
without lunch break

24

BSC #126 "Seifullina"47, Seifullin St., Nur-SultanFor individuals from 10.00 a.m. to 02.00 p.m.;
Cash desk from 10.00 a.m. to 07.00 p.m.;
without lunch break

25

BSC #223 "Rakhmet"15, N. Tlendiyev Ave., Nur-SultanFor individuals from 10.00 a.m. to 02.00 p.m.;
Cash desk from 10.00 a.m. to 07.00 p.m.;
without lunch break

26

BSC #254 "MEGA Silk Way"62, Kabanbay Batyr Ave., Nur-SultanFor individuals from 10.00 a.m. to 06.00 p.m.;
Cash desk from 10.00 a.m. to 10.00 p.m.;
without lunch break

27

CDS #26561, Turan Ave., Nur-SultanCash desk from 10.00 a.m. to 06.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

28

Atyrau SubsidiaryBSC #901, Beybarys Sultan Ave., Dina CPC, Privokzalny microdistrict, Atyrau For individuals from 10.00 a.m. to 02.00 p.m.; 
without lunch break

29

BSC #12128A, Abay St., Atyrau For individuals from 10.00 a.m. to 02.00 p.m.; 
without lunch break

30

CDS #25594, Abilkhair Khan Ave., AtyrauCash desk from 10.00 a.m. to 07.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

31

Stepnogorsk SubsidiaryBSC #46Suite 177,  Bldg 43, microdistrict 7, Stepnogorsk, Akmola OblastFor individuals from 09.00 a.m. to 03.00 p.m.;
without lunch break

32

Semey SubsidiaryHeadquarters36A, Kayum Mukhamedkhanov St., SemeyFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

33

BSC #18767A, Shakarim St., SemeyFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

34

East Kazakhstan SubsidiaryHeadquarters120/1, Kabanbay Batyr St., Ust-Kamenogorsk, East Kazakhstan OblastFor individuals from 09.00 a.m. to 03.00 p.m.;
without lunch break

35

BSC #148Suites 30 & 31/1, Bldg 12A, Nezavisimost Ave., Ridder, East Kazakhstan OblastFor individuals from 09.00 a.m. to 01.00 p.m.; 
without lunch break

36

Karagandy SubsidiaryBSC #5219, N. Abdirov Ave., Karagandy For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

37

BSC #18965A, A. Kunanbayev Ave., Shakhtinsk For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

38

Temirtau SubsidiaryHeadquarters41A, Republic Ave., Temirtau For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

39

BSC #19596, Mira Ave., TemirtauFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

40

Turkestan SubsidiaryHeadquarters32, Ismailov St., Saryagash, Saryagashsky Region, Turkestan OblastFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

41

BSC #256101A, Zhibek Zholy St., Aksu Village, Aksukentsky Rural District, Sairamsky Region, Turkestan OblastFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

42

Mangystau SubsidiaryHeadquarters67A, microdistrict 15, AktauFor individuals from 09.30 a.m. to 03.30 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

43

BSC #17039A, microdistrict 8, Elite Alliance BC, AktauFor individuals from 10.00 a.m. to 04.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

44

South Kazakhstan SubsidiaryHeadquarters17/6, Zheltoksan St., ShymkentFor individuals from 09.00 a.m. to 02.00 p.m.;
without lunch break

45

BSC #11243/1, Mangeldin St., ShymkentFor individuals from 09.00 a.m. to 02.00 p.m.;
without lunch break

46

BSC #157Apt 21, Bldg 8, Tauke Khan Ave., Shymkent For individuals from 09.00 a.m. to 02.00 p.m.;
without lunch break

47

Taldykorgan SubsidiaryBSC #228Plot 39, A. Baigaziyev St., Kaskelen, Almaty OblastFor individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

48

BSC #19246, Tauyelsizdik St., Taldykorgan For individuals from 10.00 a.m. to 02.00 p.m.;
without lunch break

49

West Kazakhstan SubsidiaryBSC #181203, N. Nazarbayev Ave., UralskFor individuals from 10.00 a.m. to 04.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

January 7, 2021*

1

Almaty SubsidiaryBSC #146505, Raiymbek Ave., AlmatyCash desk from 09.00 a.m. to 06.00 p.m.;
lunch time from 01.00 p.m. to 02.00 p.m.

2

CDS #204140, Al Farabi Ave., Almaty (Lexus showroom)Cash desk from 10.00 a.m. to 07.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

3

BSC #25371D, Ainabulak microdistrict, AlmatyCash desk from 09.00 a.m. to 08.00 p.m.;
Customer service area from 10.00 a.m. to 07.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

4

BSC #131247A, Rozybakiyev St., AlmatyFor individuals from 10.00 a.m. to 10.00 p.m.; 
without lunch break

5

BSC #214127, Makatayev St., AlmatyFor individuals from 10.00 a.m. to 10.00 p.m.; 
without lunch break

6

Atyrau SubsidiaryCDS #25594, Abilkhair Khan Ave., AtyrauCash desk from 10.00 a.m. to 07.00 p.m.; 
lunch time from 01.00 p.m. to 02.00 p.m.

7

Capital City SubsidiaryBSC #108 "Khan Shatyr"37, Turan St., Nur-SultanFor individuals from 10.00 a.m. to 06.00 p.m.;
Cash desk from 10.00 a.m. to 11.00 p.m.;
without lunch break

8

BSC #126 "Seifullina"47, Seifullin St., Nur-SultanCash desk from 10.00 a.m. to 07.00 p.m.;
without lunch break

9

BSC #223 "Rakhmet"15, N. Tlendiyev Ave., Nur-SultanCash desk from 10.00 a.m. to 07.00 p.m.;
without lunch break

10

BSC #254 "MEGA Silk Way"62, Kabanbay Batyr Ave., Nur-SultanFor individuals from 10.00 a.m. to 06.00 p.m.;
Cash desk from 10.00 a.m. to 08.00 p.m.;
without lunch break
        

 

* The operating schedule may be changed due to the enactment of the Decree on Tightening of Restrictive Measures against COVID-19.

The other branches of the Subsidiaries will be closed. We apologize for any inconvenience.

With any questions please contact us at 8 800 080 25 25 (toll free for landline phones); 7711 (toll free for mobile phones).

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